Questions, answered
How does a custom gift work?
Pick a size, tell me your theme and the date you need it, and check out. I find the pieces to match, sew what I sew, and put the whole gift together. It's ready to pick up or ship.
Why do the custom sizes say "starting at"?
Every custom gift is different, so each size has a starting price. Paying the starting price online counts as your 50% deposit. If your gift costs more, I'll send you a bill for the rest before it ships or is picked up.
Do you ship?
Yes. I ship anywhere in the United States by USPS. Shipping is a flat rate by order total: $9 under $45, $14 from $45 to $99.99, and $25 for $100 and up. Ready-made gifts ship within 3 business days, and you'll get a tracking number by email.
Can I pick up my order?
Yes, pickup is free in Centennial Park, AZ. After you order, I'll email you the pickup details and a time that works.
Do you deliver locally?
Yes. Local delivery to Colorado City, Hildale and Centennial Park is $9, and free on orders of $100 or more. I deliver Monday through Saturday and will email you to set a time.
How long does a custom gift take?
Please give me at least 7 days. If you need it sooner, a ready-made gift is the way to go.
What's the last day to order for Christmas?
December 15 for custom gifts. Ready-made gifts ship within 3 business days.
What's handmade and what's store-bought?
I sew my Snugglehoods and other pieces myself. Gift bundles also include store-bought favorites like books, plush and blankets that I pick out to match. Every listing says what I sewed and what I picked out.
Is every ready-made gift really one of a kind?
Yes. Each bundle is the only one. When it sells, here or at a local market, it comes off the site.
Can I return something?
Because these are baby items, I can't accept returns or exchanges once your order has been picked up or delivered. If anything has a sewing flaw, email me within 7 days and I'll repair it or make it right.
How do I reach you?
Email [email protected]. I'm happy to help.